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About Tru BPO

Intelligent Business Process Solutions

Transform your operations with our comprehensive BPO services designed for modern businesses. We deliver scalable, efficient solutions that streamline your processes while maintaining the highest quality standards.

  • Business Operations
  • Customer Support
  • Revenue Lifecycle Management
  • Back Office Solutions
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About Tru Digital

Digital Innovation That Drives Results

Accelerate your digital transformation with solutions tailored to your business objectives. Our team combines strategic thinking with technical excellence to deliver digital experiences that engage customers, optimize operations, and drive sustainable growth.

  • SEO & Analytics
  • Paid Media Campaigns
  • Web & App Development
  • Content & Creative
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Empowering Businesses with Digital Operations & Customer Experience

From intelligent back-office support to exceptional customer service, we help you scale faster, operate smarter, and connect deeper with the power of people, process, and technology.

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What We Do

Tailored Outsourcing Solutions That Drive Real Results

At Tru, we don’t just fill gaps, we build solutions. Whether you need skilled professionals, fully managed services, or digital transformation through AI and automation, we bring the strategy and execution to move your business forward. 

Explore Solutions

Business Operations

AI-powered efficiency across business and customer functions 

Staffing Solutions

Hire faster with on-demand talent and Employer of Record (EOR) services 

Industries We Serve

Custom Strategies, Built Around Your Business

We understand the unique demands of your industry—and we tailor our services to match. Our team brings deep domain knowledge, ensuring your operations run smoothly, securely.

Explore Industries

Legal

LPO, compliance, legal research & documentation

e-Commerce & Retail

Customer support, chatbots, 
 order processing

Healthcare

Revenue cycle management, patient engagement, back-office ops

Technology & IT

Helpdesk, infrastructure support, product troubleshooting

Financial Services

Bookkeeping, reconciliation, 
reporting

Industries We Serve

Custom Strategies, Built Around Your Business

We understand the unique demands of your industry—and we tailor our services to match. Our team brings deep domain knowledge, ensuring your operations run smoothly, securely.

Explore Industries

Legal

LPO, compliance, legal research & documentation

e-Commerce & Retail

Customer support, chatbots, 
 order processing

Healthcare

Revenue cycle management, patient engagement, back-office ops

Technology & IT

Helpdesk, infrastructure support, product troubleshooting

Financial Services

Bookkeeping, reconciliation, 
reporting

Why Tru Performance?

More Than an Extension, We’re Your Growth Partner

We combine deep outsourcing expertise with cutting-edge tech and a relentless focus on customer experience.

See in Action

CX-First Approach

We center every solution around the customer journey

AI Driven

Smarter workflows, fewer bottlenecks

Scalable Workforce

Rapid deployment, global reach 

Tech-Enabled Operations

Tools and integrations that power performance 

Compliance-First Mindset

Data security and regulatory alignment 

Case Studies & Success Stories

Proven Results, Real Impact

We’ve helped growing startups and global enterprises streamline their operations and scale with confidence.

Explore More Case Studies

U.S. Law Firm’s Growth Skyrockets Through Legal Support

U.S.-based law firms partnered with Tru Performance Inc. to enhance efficiency in their legal back-office operations. Over two years, Tru Performance provided expert support in document review, e-Discovery, and case management—freeing attorneys to focus on higher-value legal work.

30% Reduction in case processing time
100% Compliance with court deadlines
65% Reduction in operational costs
View Full Case Study

Driving Customer Satisfaction For A Global e-Commerce Leader

To manage rising volumes of customer interactions, a global e-commerce company partnered with Tru Performance Inc. Our 20-member cross-trained team expertly handled service, order management, and sales across the U.S. and Canada—ensuring smooth operations and personalized experiences.

20 Agents cross-trained across support teams
02 Years of operational success
CX Faster resolutions, personalized handling
View Full Case Study

Tech stack

Technology We Work With

From EHR to revenue cycle tools, our tech stack supports end-to-end healthcare operations.

Testimonials

Here’s What Leaders Say

Trusted by industry leaders to deliver results when it matters most.

The Tru Performance team caught critical errors in our case management system that we had completely overlooked. Their attention to detail ensured we didn’t miss a crucial hearing.

Ethan Ross Director of Operations at US Law Firm

We truly appreciate the dedication shown by the Tru Performance team staying late to complete urgent tasks made a real difference.

Olivia Brooks Director of Operations at US Law Firm

It’s been incredible having Tru Performance help us stay on top of last-minute resets. Thanks to their diligence, we’re staying fully compliant with all our hearings.

Liam Thompson Partner and Managing Attorney at US Law Firm.

Thank you for being such a strong support in our growth journey. Tru Performance is making a meaningful impact in streamlining our operations.

Ava Morgan Director of Operations at US Law Firm